How to file a complaint (grievance)

How to file a complaint (grievance)

You can file a complaint if you have concerns about the quality of care or other services you get from a Medicare provider. How you file a complaint depends on what your complaint is about.

You can file a complaint about:

  • A doctor, hospital, or provider
  • Your health or drug plan
  • Quality of your care
  • Your dialysis or kidney transplant care
  • Durable medical equipment

Contact your State Health Insurance Assistance Program (SHIP) for free personalized help with filing a complaint.

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